Refund policy

What is Chomps' return policy?

At Chomps, we stand behind our products and quality controls. If for any reason you are not satisfied with a Chomps product you purchased from Chomps or one of our authorized sellers in the United States, we’ll send you a replacement product, let you try another product, or provide a refund (if purchased through www.chompe.us or Amazon) within 45 days of purchase.

Please contact us at support@chompe.us with your information including name, order number, mailing address and reason for the return. If it's a manufacturing defect, we require that you send us photos of the damaged/defective product. 

CHOMPS 45-DAY SATISFACTION GUARANTEE
At Chomps, we stand behind our products and quality controls. If for any reason you are not satisfied with a Chomps
product you purchased from Chomps or one of our authorized sellers in the United States, we’ll send you a
replacement product, let you try another product, or provide a refund.
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless
otherwise prohibited by law, the Chomps 45-Day Satisfaction Guarantee is not available for products purchased from
unauthorized sellers, including unauthorized internet sites. The Guarantee is limited to original, consumer purchasers
in the United States. Guarantee requests must be made within 45 days of your original purchase.
How To Claim The Guarantee
If you purchased from www.chompe.us:
To submit a Guarantee request, please contact us by calling (312) 871-3889, emailing support@chompe.us, or using
the www.chompe.us Contact form (https://www.chompe.us/pages/contact). You will be asked to provide your order number
and the reason you are unsatisfied with the product. You may also be asked to submit photos of your product or its
packaging, or provide other information to assist Chomps in processing your request.